Details
 

November 10 - 11, 2022

Financial Navigation Training Program

Sheraton Harrisburg Hotel

In continuing with the mission of POHMS, to provide education and operational best practices to Hematology Oncology members through professional development and networking; we are pleased to bring this special program to our members.  

This training program is full.  Please watch for future dates.

TITLE: 
Financial Navigation Training Program

Location: 
Sheraton Harrisburg Hotel
Lindle Road
Harrisburg, PA

POHMS has negotiated a room rate of $129/night plus taxes for anyone who may need a guest room. There is a limited amount of rooms in this block, we suggest you reserve your room early. 

Date: 
Thursday and Friday; November 10-11, 2022

Time: 
8:30 am to 4:30 pm - both dates

What will be covered during this special training program?

• PAP process
• Co-Pay Assistance Process
• Premium Assistance Options (COBRA, ACA, Medicare, Foundation Support)
• Review of the ACA
• Overview of all parts of Medicare, including Medicare Advantage Plans and Medicare Supplemental Policies
• Specific Medicare Programs (Medicare Savings Programs, Low Income Subsidy)
• Medigap vs MAPD
• Social Security Disability Process
• Real life case scenarios

Up until now, there have been no educational programs that assist Financial Counselors / Navigators on how to perform their job and to explain the resources available to this population.

At present, few cancer programs have a systematic process in place to identify patients in need and to develop a plan to meet their cost of care. Rather, financial counseling services are typically fragmented, with responsibility for various aspects of the process divided among registration staff, social workers, business office staff, and clinicians. As a result, many miss opportunities to assist patients and improve revenue capture.

The Financial Navigation program includes software that tracks the patients being navigated and generates a quarterly report that shows the financial impact of the program.

Training Program
The training program developed by the NaVectis group is divided into four categories:

ORGANIZATIONAL SUPPORT
The initial part of the training program is vital for successful implementation of the Financial Navigation Program.  It is important that key managers and support staff understand the culture shift that will occur with the implementation of this program.

TRAINING OF FINANCIAL NAVIGATION STAFF
The training of the Financial Navigation staff usually will take anywhere from 16-24 hours. The training involves learning how to utilize pharmaceutical patient assistance programs, co-pay assistance foundations, and provisions of the Affordable Care Act. The training also dedicates a considerable amount of  time on understanding Medicare benefits and how to find the most advantageous Medicare plan available to Medicare beneficiaries.

EVALUATION PROCESS
The training ends with an assessment and testing of the material presented.  This process identifies the skills and knowledge that the financial navigator needs to continue to develop.  Most participants find this process very beneficial as they discover the many avenues that Financial Navigation can take.

ONGOING SUPERVISION
Continued support and supervision of the Financial Navigators is a critical step with the Financial Navigation Training Program. The Financial Navigators are now putting the training in action as they implement the program with patients. Remote supervision of the Financial Navigator during this time is critical to make sure that the patients are navigated correctly with their financial obligations. This ongoing supervision can last anywhere between 12 – 36 months.

About the trainer:
Dan Sherman of The NaVectis Group.  Dan has presented at POHMS conferences in the past.  Dan will once again be presenting to our members at the upcoming Annual Fall Conference.  This special training program will assist your practice to help your patients regarding their patient responsibilities.  Thus, preventing financial losses to your practice.

Why attend this special training?
NaVectis provides education to your staff training them with proven techniques that decreases the financial burden to the patient and increases revenue for the provider.

The NaVectis Group will provide ongoing supervision of the Financial Navigator as they continue to develop their skills.  Your staff has access to NaVectis staff via phone, email or fax for a period of 12  months.

This training will be an extension of what is being offered during our Annual Fall Conference, on Friday November 4, 2022.   A small setting will allow Dan to provide detailed and personalized training whereas the conference is an overview.

Who can attend:
This program is open to ALL POHMS practices.  The attendee can be any designated employee from your practice.   It does NOT need to be a current Active or Associate member of POHMS.  Each practice is allowed to send up two (2) employees.

There is No Charge for this special training. The POHMS practice sending any attendee must be current on their membership dues for calendar year 2022. 

To register for this FREE program, click here:  Financial Navigation Training Program

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